Frequently Asked Questions
Everything you need to know about your craft beer orders.
How do I track my order?
Once your order is dispatched, you will receive an email with a tracking link from our courier partner to monitor your delivery in real-time.
What is your shipping policy for fresh beer?
We ship our beers in specially designed, reinforced packaging to ensure they arrive fresh and intact. Standard delivery typically takes 2-4 business days.
Do you offer international shipping?
Currently, we ship to a wide range of countries across Europe and North America. Specific shipping costs and estimated delivery times are calculated at checkout.
What should I do if my cans arrive damaged?
If your order arrives damaged, please take a photo of the packaging and the items, then contact our customer service team within 48 hours for a full refund or replacement.
Are your beers suitable for vegans?
The vast majority of our headliner beers, including Punk IPA and Hazy Jane, are vegan-friendly. Please check the specific product description for allergen and dietary information.
How can I join the Equity for Punks community?
You can become a shareholder during our active investment rounds. Shareholders enjoy exclusive discounts, early access to new releases, and a say in how we run our business.